Holiday Inn Reviews

Holiday Inn Reading
This is an example of when the staff go over and above the expectation.
First of all our overnight stay there was great obviously we would like the pool to be open etc, but during the virus this type of thing isn't happening.
When we arrived the staff on the front desk were very pleasant and took the time to chat to the kids.
Breakfast was absolutely great delicious food and a very efficient service.
When things go wrong it really matters, I managed to leave my laptop in the room I didn't spot this until the evening, the following morning staff at the hotel found the laptop for me me and we arrange to have it collected. It was even wrapped for me me in a very safe way so the journey was perfectly fine.
Extra thanks to Nicola and Cerys for your help, great job.

My husband and I stay at the Holiday Inn Toronto-Yorkdale several times a year, usually for a week at a time. The level of customer service could not be better- absolutely everyone on staff is terrific. We enjoy the food in the restaurant and they have many vegetarian options which is important for us. I have to repeat how awesome the level of service is- this is the hospitality business at it's best.